Contact
These contact details do not replace the advice of a physician. Roche cannot respond to questions about general medical information or questions regarding your personal medical condition.
Medications and diagnostics products cannot be directly ordered through this website.
Please note that we do not respond to form letters or e-mail campaigns.
Adverse event reporting
For patients: If you believe that you have experienced an adverse event or medical side effect related to a Roche product, please contact your doctor or other healthcare professional immediately. You can report such incidents to Roche directly by emailing ireland.drug_surveillance_centre@roche.com
For healthcare professionals: You can report such incidents to Roche directly by emailing ireland.drug_surveillance_centre@roche.com
Our contact points:
Pharmaceuticals
Roche Products (Ireland) Limited
3004 Lake Drive
Citywest
Dublin 24
Ireland
Tel: +353 (0)1 469 0700
Media
Caitriona Hennessy
External Communications Manager
Roche Products (Ireland) Limited
Tel: +353 (0)1 469 0700
Mob: +353 (0)87 9335686
Your scientific questions about Roche products
Have a product information question? The Roche Medical Information department serves to communicate balanced information about our products.
Contact the Medical Information department:
Tel: 01-4690700
Email: ireland.druginfo@roche.com
Please note that Roche can not advise on medical treatments of individuals.
The attending physician is responsible for all decisions related to the prescribing of medication and medical treatment of the patient.
Diagnostics
Tel: 1800 509 586 (freefone from Republic of Ireland)
Further contact details here
Manufacturing:
Roche Ireland Limited
Clarecastle
Co. Clare
V95P589
Tel: + 353 (0) 65 6867200
Email: irl.hr@roche.com
Data Protection Notice
Roche Products (Ireland) Limited ("Roche") may hold and use personal data and disclose it to other companies in the Roche group, Roche agents and service providers and governmental bodies (such as regulatory authorities) for the purposes of complying with Roche's statutory and legal reporting relating to pharmacovigilance, medical information and product quality complaint management. Personal data may be transferred outside of the European Economic Area, but any transfers shall be made in accordance with data protection law. The right exists to request a copy of personal data held by Roche and to have any inaccuracies in such data corrected or deleted.
Please click here to see the full Roche products (Ireland) privacy policy.