These contact details do not replace the advice of a physician. Roche cannot respond to questions about general medical information or questions regarding your personal medical condition.


Medications and diagnostics products cannot be directly ordered through this website.


Please note that we do not respond to form letters or e-mail campaigns.


Adverse event reporting

For patients: If you believe that you have experienced an adverse event or medical side effect related to a Roche product, please contact your doctor or other healthcare professional immediately. You can report such incidents to Roche directly by emailing

For healthcare professionals: You can report such incidents to Roche directly by emailing


Our contact points: 



Roche Products (Ireland) Limited 

3004 Lake Drive


Dublin 24



Tel: +353 (0)1 469 0700



Caitriona Hennessy

External Communications Manager

Roche Products (Ireland) Limited


Tel: +353 (0)1 469 0700

Mob: +353 (0)87 9335686


Your scientific questions about Roche products

Have a product information question? The Roche Medical Information department serves to communicate balanced information about our products.

Contact the Medical Information department:

Tel: 01-4690700 


Please note that Roche can not advise on medical treatments of individuals.

The attending physician is responsible for all decisions related to the prescribing of medication and medical treatment of the patient.



Tel: 1800 509 586 (freefone from Republic of Ireland)

Further contact details here



Roche Ireland Limited


Co. Clare



Tel: + 353 (0) 65 6867200



Data Protection Notice

Roche Products (Ireland) Limited ("Roche") may hold and use personal data and disclose it to other companies in the Roche group, Roche agents and service providers and governmental bodies (such as regulatory authorities) for the purposes of complying with Roche's statutory and legal reporting relating to pharmacovigilance, medical information and product quality complaint management. Personal data may be transferred outside of the European Economic Area, but any transfers shall be made in accordance with data protection law.  The right exists to request a copy of personal data held by Roche and to have any inaccuracies in such data corrected or deleted.

Please click here to see the full Roche products (Ireland) privacy policy.